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How to Order from Hilton Music Center:

Order Online: Visit us at to order online. Just about everything we sell is available online. You may call 518-459-9400 to speak with our knowledgeable sales staff to help you find just the right product and answer your questions.

Our store hours are 11:00 to 7:00 daily or you may email us at

Phone orders: You may call us at 518-459-9400 to place any order and answer your questions.

No Contact Pick up Orders: Either pay online and choose curbside pick up or simply call 518-459-9400 and we can take your order over the phone. Call us when you arrive at our store location which is in the backside of Colonie Center between Macy's and Boscov's and we will deliver your items to you as you wish.

Accepted Payment Methods

Hilton Music Center accepts most credit cards such as Master Card, Visa, American Express and Discover. Cash is accepted at our store location. We also offer 6 months deferred interest financing with Synchrony Bank.

For In-Store and Curbside Pickup you will be asked for a Driver's License that matches the Credit Card used.
Applications for financing must be taken in the store location.

Returns Policy

We offer a 7-day return policy, if purchased online and the original order was eligible for free shipping, the original shipping cost will be deducted from your refund. Shipping charges are not refundable. In the event of a defective product, we will cover all shipping costs. Please email any questions to and please put "Returns" in the message subject bar.

Used Items

We offer a 30 Day Warranty on all used items.